Usability reviews

I've decided to test one of the websites that I've had great experience with and I believe they've generally done a good job at structuring the information (which looks like a matrix and therefore complicated to structure). I've noticed that they've changed their...

Today I decided to review a journey for something I had to do a few times in the past - changing my password on Skype.com. I remember it being a rather convoluted process, so much so, that I know more than a few people who actually created a new account just because...

Today's review is for an online booking website. I used to travel a lot so I used this website to make bookings but things might have changed (improved, I hope) and I might have forgotten how easy or clunky it is to book a hotel, so let's do it. User Persona Woman,...

Today's usability test is a on a charity website, MSF.org. I can't remember how I first donated to MSF Switzerland because I now receive letters in the mail, but I'm not sure I've done it online. So why not give it a try and check the UX aspect of it. (As usual, this...

This review is certainly going to make me hungry because I'll be reviewing an online recipe site. This used to be my go-to place to find inspiration for cooking, until I started eating vegan and I turned to more vegan-specific websites. So let's see how Allrecipes.com...

Today I decided to test an online shop that I use on a regular basis, mostly for buying clothes. Their simple policy of free returns and ready-to-reseal packaging make it a low-barrier decision! So let's have a look. User Persona This time the user persona is pretty...

I’ve recently made many, many trips to Ikea and I’ve noticed quite a few pleasant surprises in the store. Well, except for the famous labyrinth! I’ve luckily studied the shortcuts so I’m usually in and out of the store in 30 minutes. Among the first to arrive, one of...